Personal Money · Thursday, 10 September 2026
Ten million UK subscriptions are running that nobody wants. From January 2027 companies must build an easier way out.
Signals on this beat
The bar and the word are our reading of how hard each one is pushing, and the arrow is where it is heading.
- Britain moved its subscription exit rules to January 2027
[1] , and its insurance regulator already demands as many ways to cancel a renewal as to buy a policy[8]
- 468bn pounds sits in UK workplace default funds
[15] , and the US market regulator wants to send fund documents electronically without asking first[13]
- a matured US savings certificate rolls into a new term within about ten days
[11] , and a Frontier Airlines membership renews unless cancelled before the term's last day[24]
- Britain's Pensions Commission counted 15 million people not saving enough
[17] , and about half of people born after 1996 expect no state pension at all[18]
The stories
26 stories on this beat today.
Every story told the same way: what happened, who is involved, why it matters, how it works, the truth and the good news.
-
01
Ten million UK subscriptions are running that nobody wants. From January 2027 companies must build an easier way out.
10m of 155m
UK subscriptions still running that nobody wants
the UK government's own count, made before the new rules start
[1] [2] 400m pounds
a year, the saving the UK government expects from easier cancelling
up to 170 pounds a person, on its April 2026 estimate
[1] 20 million
UK adults who signed up to a subscription without realising
about 4.7 million are still paying for one they did not knowingly agree to
[2] 468bn pounds
in UK workplace pension default funds, picked by nobody who owns the money
the regulator surveyed the funds most automatically enrolled savers sit in
[15] What happened
-
Britain's government will make subscriptions easier to cancel from January 2027, three months earlier than the spring date announced in April.
[1] -
Andy Burnham, Britain's prime minister, said companies will have to give clearer information up front, send regular reminders, and provide a much easier exit from contracts.
[1] -
The Department for Business and Trade, the UK government department behind the rules, counts 10 million unwanted subscriptions still running in Britain, out of 155 million active ones.
[1] [2] -
More than 3.5 million people were quietly rolled from a free or discounted trial into a fully priced contract, and another 1.3 million were caught by a renewal they did not expect.
[1] [3] -
The UK government put the saving at 400m pounds a year in total, or up to 170 pounds a person, on the estimate it published in April.
[1] - A subscription is one agreement that charges again on a schedule.
-
The company is paid next month without asking anyone anything.
[2] -
Only the customer can stop it, and stopping it is a separate job from starting it, done on pages the company built.
[2] [6] -
Neha, 50, paid an online CV service for a single download and found more than 500 pounds gone from a joint account two years later.
[4] -
Andrew Leigh, Australia's assistant minister for competition, has proposed the same rule there, and his test is whether a subscription can be stopped by the process that started it.
[6] -
In September 2025 the US Federal Trade Commission took Amazon to trial over Prime sign-ups and a cancellation path that staff inside the company called Iliad.
[7] -
A consultation this autumn decides how the UK measures are actually implemented.
[1]
Who is involved
- Andy Burnham Britain's prime minister; he moved the subscription rules forward to January 2027 and added a ban on fake previous prices
- The Department for Business and Trade the UK government department that counted the unwanted subscriptions and wrote the measures
- The Financial Conduct Authority Britain's regulator for banks, insurers and investment firms; its rules already govern how an insurance renewal may be cancelled
- The US Federal Trade Commission the United States' consumer-protection agency; it took Amazon to trial over Prime sign-ups and cancellation
- Which? a British consumer group; it has campaigned on subscription traps and wants the rules brought in quickly
How it unfolded
- 2024 the Digital Markets, Competition and Consumers Act passes under the previous UK government
- Jun 2023 the US Federal Trade Commission files its complaint over Amazon Prime
- Sep 2025 that case goes to trial in a federal court in Seattle
- Apr 2026 Keir Starmer's government announces the subscription package, for spring 2027
- Now Burnham's government moves the start to January 2027 and opens an autumn consultation
- Jan 2027 clearer information, reminders and an easier exit become law in Britain
Why it matters
Watch the autumn consultation, because it decides whether an easier exit means a cancel button on the same screen as the sign-up or a form and a waiting period.
The truth
-
What is really going on
Andy Burnham's government is setting a minimum standard for how a company must let a customer stop paying, and has moved the start date to January 2027 while the cost of living is the argument.
[1] -
Why it works on people
A subscription is priced by the month, so 9.99 pounds reads as a small decision, and research on how people handle money finds each one gets filed separately instead of added up.
[2] -
Who gains
Any company with auto-renewing UK customers
— The rules do not bite until January 2027, so the 10 million unwanted subscriptions the UK government counted keep being charged until then.
[1] -
Nobody knows yet
Whether January 2027 holds.
The UK government has only opened its consultation on how the measures are implemented this autumn, and the same package already slipped once from its April announcement.
[1] -
Nobody knows yet
How many unwanted subscriptions there actually are.
The Department for Business and Trade counts 10 million unwanted out of 155 million active, while National Trading Standards counts 4.7 million people still paying for one they did not knowingly agree to. The two numbers measure different things and neither has been reconciled.
[1] [2] -
Nobody knows yet
How the 400m pounds a year saving was worked out.
The figure was published with the April announcement and the underlying calculation has not been shown alongside it.
[1] -
Nobody knows yet
What counts as an easier exit.
The UK government's own wording is clearer information, regular reminders and a much easier exit, and nothing published yet says whether that means a button on the same screen or a form and a notice period.
[1]
Good news
- From January 2027 a company selling a subscription in Britain will have to say clearly what a customer is signing up to, send reminders before it renews, and provide an easier way out. The UK government's own estimate of what that saves households is 400m pounds a year.
-
Britain's government will make subscriptions easier to cancel from January 2027, three months earlier than the spring date announced in April.
-
02
Cancelling insurance must be as easy as buying it
What happened
-
Britain's Financial Conduct Authority requires an insurer to offer at least every method of cancelling an automatic renewal that it offers for buying a new policy.
[8] -
The rule has applied to most general insurance since January 2022, covering home, motor and travel cover, but not private medical or pet insurance.
[8] -
Longer waits on the cancellation line than on the sales line count as an unnecessary barrier, as do extra questions before a cancellation can be confirmed.
[8] -
Cancelling must be free, and available at any point in the policy.
[8]
Why it matters
Britain's new subscription rules promise the same thing for every contract, five years after this rulebook set it out for one industry.
[8] [1] How it works
The company you are leaving builds the way out
A company designs the page where you sign up. It designs the page where you cancel too, and it loses a paying customer every time somebody finishes one.
The twist
Nobody has to lie to you for this to work. A company only has to make leaving take longer than joining did.
Step by step
- You agree once, and the payment repeats on a schedule
- The company is paid again without asking you anything
- Stopping it needs you to find a page, a phone line or a form
- The company that built that page loses money when somebody finishes it
- So the exit gets longer than the entrance, and a law has to say how long it may be
The same force, elsewhere today
Where this chain is also running, in today's other stories.
-
Cancelling insurance must be as easy as buying it
the same step, written into law first: Britain's regulator had to specify that the ways out must include every way in, and that the cancellation queue may not be longer than the sales queue
-
A matured savings certificate starts a new term by itself
the bank keeps the money working for it unless the saver acts inside a seven to ten day window the bank chose
-
Thirty to ninety days to undo an automatic enrolment
the exit is real but the clock belongs to the plan, and walking back through it forfeits the employer's match
-
A benefit debt a court cancelled came back
the collection carried on by itself and the woman had to post proof to the office that was collecting, which is the exit being built by the party being left
Where you've seen this
Gyms
you join on a phone in two minutes and leave by letter with a notice period
Mobile phone and broadband contracts
signing up is a shop visit, leaving needs a code from the company you are leaving
Charity direct debits
the sign-up is a two-minute conversation in the street and the stop goes through the bank
The catch
Automatic renewal genuinely helps a customer who wants to keep the service. Nobody wants to buy their car insurance from scratch every twelve months, and a policy that lapsed by accident is worse than one that renewed.
And the whole of it
Nobody in this needs to be a villain. A support agent is paid to save the account, a designer is paid to test which screen keeps more people, and a customer sees only their own hour on hold. The people who build the sign-up page and the cancel page almost never meet the person at the other end of either.
Good news
- Britain's financial regulator already requires an insurer to give a customer as many ways to cancel an automatic renewal as it gives ways to buy the policy. Cancelling has to be free, and available at any point in the policy.
-
Britain's Financial Conduct Authority requires an insurer to offer at least every method of cancelling an automatic renewal that it offers for buying a new policy.
-
03
A renewal may not cost more than a new policy
What happened
-
The same regulator bans an insurer from setting a renewal price higher than what it would quote an equivalent new customer for the same cover.
[9] -
The test is applied at the moment the renewal notice is prepared.
[9] -
For a bundled home and motor package, the home part, the motor part and the bundled price must each pass it separately.
[9] -
Individually negotiated new-customer discounts have to be counted in, so a firm cannot quietly hold a cheaper price back for newcomers.
[9]
Why it matters
It prices the customer who does nothing at the level of the customer who shops around, which is the opposite of how a subscription works.
[9] [1] -
The same regulator bans an insurer from setting a renewal price higher than what it would quote an equivalent new customer for the same cover.
-
04
Half of US car policies get a second quote
What happened
-
A 2026 study by LexisNexis, a data firm that supplies insurers, found 47% of car insurance policies in force in the United States had been shopped at least once in the previous twelve months.
[10] -
Shopping is not moving: a driver can collect quotes and stay.
[10] -
Insurers send a renewal notice a few weeks before the policy period ends, which is when a price change becomes visible.
[10] -
A policy can be changed at any time, not only at renewal.
[10]
Why it matters
Nearly half of US drivers collected another quote inside a year, and the renewal notice is the moment a price rise becomes visible.
[10] [9] -
A 2026 study by LexisNexis, a data firm that supplies insurers, found 47% of car insurance policies in force in the United States had been shopped at least once in the previous twelve months.
-
05
A matured savings certificate starts a new term by itself
What happened
-
In the United States a certificate of deposit locks money away for a fixed term at a fixed rate.
[11] -
When the term ends the saver gets a grace period, generally one to two weeks and sometimes as short as seven to ten days, to take the money out without an early withdrawal penalty.
[11] -
Miss that window and the bank normally opens a new certificate of the same length, at whatever rate it is paying that week.
[11] -
A five-year certificate becomes another five-year certificate.
[11]
Why it matters
The saver chose a term once, in one week of one year, and the bank repeats that choice at a rate the saver never saw.
[11] How it works
the bank keeps the money working for it unless the saver acts inside a seven to ten day window the bank chose
The idea, in story 02: The company you are leaving builds the way out →The truth
-
What is really going on
The same fight runs through the rest of the day: an insurance regulator already had to write down that the ways out must match the ways in
[8] , a US bank restarts a savings certificate you did not renew[11] , an airline membership renews on the last day of its term[24] , and a British benefits office kept collecting a debt a judge cancelled in 2022[22] . -
Who gains
US banks holding matured savings certificates
— If the saver misses a grace period of as little as seven days, the money is locked into a new term at the rate the bank is paying that week.
[11] -
Who pays
US savers whose certificate rolled over
— A five-year certificate becomes another five-year certificate at whatever rate is current, which can be well below the one the saver originally chose.
[11]
-
In the United States a certificate of deposit locks money away for a fixed term at a fixed rate.
-
06
A bank has to stop a payment you cancelled
What happened
-
The Consumer Financial Protection Bureau, the United States' consumer-finance regulator, says a person can withdraw permission for a company to take automatic payments from a bank account even after having allowed them.
[12] -
Its guidance is to tell the company and then the bank, in writing both times.
[12] -
Once permission is revoked, any further payment taken by that company is an error the bank can refund.
[12] -
Banks generally charge a fee for a formal stop payment order.
[12]
Why it matters
The way out runs through a third party, and the third party charges for it.
[12] -
The Consumer Financial Protection Bureau, the United States' consumer-finance regulator, says a person can withdraw permission for a company to take automatic payments from a bank account even after having allowed them.
-
07
Amazon's cancellation path had a name inside the company
What happened
-
In September 2025 the US Federal Trade Commission took Amazon to trial over its Prime membership, then priced at $139 a year.
[7] -
The complaint, filed in June 2023, said sign-up buttons were prominent while the link to decline was small, and that the price and the automatic renewal often sat in fine print.
[7] -
It also said the cancellation process was deliberately complex, and that staff called it Iliad, after Homer's poem about a very long war.
[7] -
The case was heard in a federal court in Seattle by Judge John Chun.
[7]
Why it matters
The complaint says Amazon knew about unwanted sign-ups and resisted changes that would have cut them, because those changes cut revenue.
[7] -
In September 2025 the US Federal Trade Commission took Amazon to trial over its Prime membership, then priced at $139 a year.
-
08
Australia is writing the same rule
What happened
-
Australia's federal government has announced a plan to ban subscription traps and hidden fees, which are not currently illegal there.
[6] -
The Consumer Policy Research Centre, an Australian consumer research body, found three in four Australians with subscriptions had a bad experience trying to cancel one.
[6] -
Andrew Leigh, the assistant minister for competition, pointed to cancellations that take 28 days to take effect, and to screens that ask a customer to reconsider several times over.
[6] -
He calls the last one confirm shaming.
[6]
Why it matters
Two governments on opposite sides of the world reached for the same rule in the same year.
[6] [1] The truth
-
Who gains
Andy Burnham's government
— It gets a cost-of-living announcement made of rules rather than spending, ahead of a Budget on 28 October at which the chancellor, John Healey, has promised strong fiscal discipline.
[1]
-
Australia's federal government has announced a plan to ban subscription traps and hidden fees, which are not currently illegal there.
-
09
Twenty million signed up without knowing
What happened
-
National Trading Standards, which coordinates consumer-protection enforcement across Britain, has said more than 20 million UK adults signed up to a subscription without realising it.
[2] -
About 4.7 million are still paying for one they did not knowingly agree to.
[2] -
Barclays, one of Britain's largest banks, puts individual subscription spending at 50.60 pounds a month, so more than 600 pounds a year, and nearly 50% higher than in 2020.
[2] -
Around 69% of UK households pay for at least one video streaming service.
[2]
Why it matters
The UK government's 10 million unwanted subscriptions and this 4.7 million unknowing ones are counting different things, and both figures are in circulation.
[1] [2] The truth
-
Who pays
The 4.7 million UK adults still paying for something they did not knowingly sign up to
— Nothing in the announced package applies to them before January 2027.
[1] [2]
-
National Trading Standards, which coordinates consumer-protection enforcement across Britain, has said more than 20 million UK adults signed up to a subscription without realising it.
-
10
The US market regulator wants to stop asking first
What happened
-
The Securities and Exchange Commission, which regulates US investment markets, proposed a rule in July 2026 called Regulation E-Delivery.
[13] -
It would let firms send fund documents, shareholder reports and proxy materials to investors electronically without first getting their agreement.
[13] -
Today a firm must get agreement before going electronic, and under the proposal an investor who wants paper would have to ask for it.
[13] -
The proposal was published on 21 July 2026 and comments closed on 21 September 2026.
[13]
Why it matters
Whether a document arrives at all decides whether it is read, and this proposal moves that setting from the investor to the firm.
[13] The truth
-
Nobody knows yet
Whether the US market regulator's electronic delivery rule is adopted.
Regulation E-Delivery was published on 21 July 2026 and comments closed on 21 September 2026, with no decision published since.
[13]
-
The Securities and Exchange Commission, which regulates US investment markets, proposed a rule in July 2026 called Regulation E-Delivery.
-
11
Britain lets firms suggest without advising
What happened
-
The Financial Conduct Authority published final rules in April 2026 for what it calls targeted support.
[14] -
Firms may offer suggestions designed for groups of people who share the same circumstances, rather than personal advice built around one customer.
[14] -
The regime went live on 6 April 2026, and firms could apply for permission from 2 March 2026.
[14] -
The regulator says it is meant to reach millions of people, and published joint statements with the Financial Ombudsman Service and the UK data regulator on complaints and marketing.
[14]
Why it matters
It changes what a pension firm is allowed to say to a customer without that counting as personal advice.
[14] The truth
-
Nobody knows yet
Whether targeted support changes what savers do.
The regime only went live on 6 April 2026, and no measure of what people did differently has been published.
[14]
-
The Financial Conduct Authority published final rules in April 2026 for what it calls targeted support.
-
12
468 billion pounds sits in funds nobody picked
What happened
-
The Financial Conduct Authority surveyed eight large workplace pension providers in January 2026 about their default funds, the fund a saver lands in when they make no investment choice.
[15] -
Combined with a parallel survey of master trust schemes by the pensions regulator, the data covers 468 billion pounds of default assets as at 31 December 2025.
[15] -
Across the two, 84.6% of the money is invested outside the UK and 89.9% is in shares and bonds.
[15] -
Cash and other holdings come to 2.7%.
[15]
Why it matters
Most people enrolled automatically never choose a fund, so this mix is the real investment decision for millions of British savers.
[15] The truth
-
Who gains
UK workplace pension providers
— 468bn pounds sits in default funds, so the money arrives and stays without any saver making a choice about it.
[15] -
Nobody knows yet
What is actually inside a British default pension fund.
The regulator's survey collected asset classes at arrangement level and deliberately did not ask for a split by how close savers are to retiring.
[15]
-
The Financial Conduct Authority surveyed eight large workplace pension providers in January 2026 about their default funds, the fund a saver lands in when they make no investment choice.
-
13
A pension left in cash gets a warning letter
What happened
-
Under the same regulator's rules, a firm running a personal pension outside the workplace must send a cash warning when more than a quarter of the pot sits in cash-like investments and inflation is likely to eat it.
[16] -
The warning has to include a worked example of what inflation does to a 10,000 pound cash pot over ten years at 0% interest.
[16] -
It must also tell the saver to consider whether their current investments will grow enough for what they want.
[16]
Why it matters
Money parked in cash is what happens when nobody chooses, and this rule treats that silence as something to interrupt.
[16] [15] -
Under the same regulator's rules, a firm running a personal pension outside the workplace must send a cash warning when more than a quarter of the pot sits in cash-like investments and inflation is likely to eat it.
-
14
15 million Britons are not saving enough
What happened
-
The Pensions Commission, an expert group first set up in 2002 and revived by the UK government, said in an interim report in May 2026 that 15 million people are not saving adequately for retirement.
[17] -
Without action it put the figure as high as 19 million.
[17] -
It found as many as 45% of working-age adults are paying into no pension at all, and that just 4% of self-employed workers contribute.
[17] -
It warned that tomorrow's retirees risk being worse off than today's.
[17]
Why it matters
Automatic enrolment only reaches people who have an employer, and the self-employed do not have one.
[17] The truth
-
Who pays
Self-employed Britons
— Automatic enrolment runs through employers, and just 4% of self-employed workers pay into a pension at all.
[17]
-
The Pensions Commission, an expert group first set up in 2002 and revived by the UK government, said in an interim report in May 2026 that 15 million people are not saving adequately for retirement.
-
15
Half of Gen Z expect no state pension
What happened
-
Around half of people born between 1997 and 2012 say they do not expect the UK state pension to exist by the time they retire.
[18] -
Joel, an engineer in his early twenties in London, has just started a graduate job.
[18] -
He is putting the extra money into his workplace pension rather than saving for a house deposit, because he does not expect a state pension.
[18] -
The UK state pension currently pays 12,548 pounds a year.
[23] -
Even in the richest fifth of retirees it supplies about 30% of a single person's income.
[23]
Why it matters
A belief about a payment more than forty years away is changing what a person in their early twenties does with this month's pay.
[18] The truth
-
Nobody knows yet
Whether Gen Z is right about the state pension.
About half of them expect it to be gone, and nobody can settle a question about UK government finances more than forty years out.
[18]
-
Around half of people born between 1997 and 2012 say they do not expect the UK state pension to exist by the time they retire.
-
16
Thirty to ninety days to undo an automatic enrolment
What happened
-
In the United States an employer can enrol staff into a workplace retirement plan automatically, cutting a set share of wages unless the worker says no.
[20] -
One version of it must apply the same default percentage to everyone it covers, after a required notice.
[28] -
A worker can take those contributions back out, but only inside a window the plan chooses, between 30 and 90 days of the first deduction.
[19] -
Doing so forfeits any employer match on them, and the forfeited money stays with the plan.
[19]
Why it matters
The exit exists, it is short, and using it costs the worker money the employer had already put in.
[19] How it works
the exit is real but the clock belongs to the plan, and walking back through it forfeits the employer's match
The idea, in story 02: The company you are leaving builds the way out →The truth
-
Who gains
US retirement plans
— A worker who takes back automatic enrolment contributions inside the 30 to 90 day window forfeits the employer match, and the forfeited money stays with the plan rather than going back to the employer.
[19]
-
In the United States an employer can enrol staff into a workplace retirement plan automatically, cutting a set share of wages unless the worker says no.
-
17
A tax credit worth half of what you saved
What happened
-
The US tax authority runs a Retirement Savings Contributions Credit, usually called the Saver's Credit, for people on lower incomes who pay into a retirement account.
[21] -
It is worth 50%, 20% or 10% of eligible contributions, with the highest rate going to the lowest incomes.
[21] -
The agency's own example has Jill, a shop worker whose joint income after her deduction is $39,000, claiming $1,000 back on a $2,000 contribution.
[21] -
Money moved from one retirement account to another does not count.
[21]
Why it matters
It is claimed on a form rather than applied automatically, so it reaches the people who file for it.
[21] -
The US tax authority runs a Retirement Savings Contributions Credit, usually called the Saver's Credit, for people on lower incomes who pay into a retirement account.
-
18
A benefit debt a court cancelled came back
What happened
-
A 44-year-old woman in Britain, known as Ms C, cares full-time for her disabled mother.
[22] -
She was told this May that the Department for Work and Pensions had written to her employer, asking it to deduct an old universal credit overpayment from her salary.
[22] -
A judge had dismissed that overpayment in 2022.
[22] -
Officials said they had no record of the tribunal decision and asked her to post them a copy.
[22] -
She asked her employer not to pay her wages that month to stop the money being taken.
[22]
Why it matters
A review of carer overpayments blamed outdated computer systems, poor internal communication and weak access to records.
[22] How it works
the collection carried on by itself and the woman had to post proof to the office that was collecting, which is the exit being built by the party being left
The idea, in story 02: The company you are leaving builds the way out →The truth
-
Who pays
Ms C, a full-time unpaid carer in Britain
— She asked her employer to withhold her wages for a month to stop the Department for Work and Pensions taking a debt a judge had already dismissed.
[22] -
Nobody knows yet
How many carers were wrongly pursued like Ms C.
A review blamed outdated computer systems and poor access to records at the Department for Work and Pensions, but no count of affected cases has been published.
[22]
-
A 44-year-old woman in Britain, known as Ms C, cares full-time for her disabled mother.
-
19
A woman's pension at 43 is worth 46,000 pounds
What happened
-
The Pensions Policy Institute, a UK research body, puts the median pension wealth of a 43-year-old woman who has a pension at all at 46,000 pounds, against more than 77,000 pounds for a man.
[23] -
Heidi Karjalainen, an economist at the Institute for Fiscal Studies, attributes most of the gap to career breaks, usually to look after young children.
[23] -
Separately, Financial Conduct Authority figures show people with pots above 250,000 pounds take out a median of 3.8% a year.
[23]
Why it matters
A workplace pension takes a share of pay, so years out of paid work are years the machine does not run.
[23] [17] The truth
-
Who pays
Women in Britain at mid-career
— Median pension wealth at 43 is 46,000 pounds for a woman and more than 77,000 pounds for a man, a gap put down mostly to career breaks to care for children.
[23]
-
The Pensions Policy Institute, a UK research body, puts the median pension wealth of a 43-year-old woman who has a pension at all at 46,000 pounds, against more than 77,000 pounds for a man.
-
20
A membership that renews on the last day
What happened
-
Frontier Airlines, a low-cost US carrier, sells a membership called Discount Den that lets members book cheaper fares, often about $30 less each way.
[24] -
It costs $109.99 in the first year, which is a $59.99 annual fee plus a $50 enrollment fee, and $59.99 a year after that.
[24] -
It renews automatically for another year unless the member cancels before the final day of the current term.
[24]
Why it matters
The fee does not buy a flight.
It buys the right to book at the member price, and it renews by itself.
[24] -
Frontier Airlines, a low-cost US carrier, sells a membership called Discount Den that lets members book cheaper fares, often about $30 less each way.
-
21
How people actually got out
What happened
-
Neha, 50, paid an online CV service called LiveCareer to download one document.
[4] -
Two years later she found more than 500 pounds had left the account she shares with her husband, and the company cancelled but refused a refund.
[4] -
Chris Fell, a 71-year-old photographer in Wiltshire, said a photo-portfolio service doubled in price and would not cancel, so he had his bank kill his debit card.
[1] -
Sophie Branscombe, 23, was charged 89.99 pounds when a free trial ended, and got it back through Apple.
[5]
Why it matters
The exits people found were a bank, a new card number and an app store, rather than the company they were paying.
[1] [4] [5] The truth
-
Who pays
Neha, and people like her
— She paid an online CV service for one download, lost more than 500 pounds over two years, and was cancelled without a refund.
[4]
Good news
- Sophie Branscombe, 23, from the Wirral, was charged 89.99 pounds when a free trial of a photo-editing app ended. She asked Apple to look at the payment and got all of it back.
-
Neha, 50, paid an online CV service called LiveCareer to download one document.
-
22
Fake previous prices go too
What happened
-
Alongside the subscription measures, Burnham said Britain will outlaw shops advertising a fake previous price to make a discount look bigger, including invented was-prices and misleading recommended retail prices.
[1] -
Using a false was-price is already unlawful, but it is not on the Competition and Markets Authority's list of automatically banned practices, where no harm has to be proved.
[1] -
The underlying law, the Digital Markets, Competition and Consumers Act, passed in 2024 under the previous government and also covered hidden fees and fake reviews.
[1] -
Some charity, cultural and heritage memberships are excluded from the subscription rules.
[3]
Why it matters
Putting a practice on the banned list changes who has to prove what, which is usually the part that decides whether a rule bites.
[1] The truth
-
Who gains
Gousto, a UK recipe-box firm
— Its chief executive welcomed the rules and said nothing changes for it, so competitors carry the cost of catching up.
[3]
-
Alongside the subscription measures, Burnham said Britain will outlaw shops advertising a fake previous price to make a discount look bigger, including invented was-prices and misleading recommended retail prices.
-
23
Britain reviews how a pension moves house
What happened
-
The Financial Conduct Authority consulted until 12 February 2026 on three parts of its pension rulebook.
[27] -
They are how projections in online calculators are governed, how a pot moves from one workplace-style pension to another, and the rules for self-invested personal pensions.
[27] -
The paper followed more than 40 responses to an earlier discussion in December 2024.
[27] -
It sits alongside a Pension Schemes Bill, a value-for-money framework for default workplace schemes, the targeted support regime and pensions dashboards.
[27]
Why it matters
Moving a pension is the exit from a default fund, and how long it takes is set by the firm being left.
[27] [15] -
The Financial Conduct Authority consulted until 12 February 2026 on three parts of its pension rulebook.
-
24
The share of retirement income that is guaranteed is falling
What happened
-
Researchers at Brookings, a US policy institute, found that income guaranteed for life made up just over half the total income of Americans aged 65 and over in the early 2000s.
[26] -
By 2022 that share had fallen to about 43%.
[26] -
Private annuities, contracts that pay an income until death, are barely part of it: only about 6% of older Americans receive anything from one.
[26] -
Fewer than 10% of workplace plans offer an annuity inside the plan.
[26]
Why it matters
A pot of savings hands the job of not running out of money to the person who owns it.
[26] -
Researchers at Brookings, a US policy institute, found that income guaranteed for life made up just over half the total income of Americans aged 65 and over in the early 2000s.
-
25
Who decides what a default fund may hold
What happened
-
In the United States the Department of Labor sets the ground rules for the default investment of workers who never pick one, and those defaults are most often target-date funds, which move out of shares as a saver gets older.
[29] -
Brookings notes the department has switched position between administrations on whether non-financial factors such as climate change may be weighed in designing a plan's investment menu.
[29] -
Its current proposal would let a plan include alternative assets, provided the people running it follow a documented evaluation.
[29]
Why it matters
The default is not a market outcome.
It is a rule, and it changes when the US administration does.
[29] [15] -
In the United States the Department of Labor sets the ground rules for the default investment of workers who never pick one, and those defaults are most often target-date funds, which move out of shares as a saver gets older.
-
26
US mortgage rates edged up on Wednesday
What happened
-
The average rate on a 30-year fixed US mortgage rose to 6.74% on Wednesday 9 September 2026, according to figures Zillow supplied to NerdWallet.
[25] -
That is nine hundredths of a percentage point above Tuesday, and level with a week earlier.
[25] -
The move was put down to renewed fighting involving Iran, which pushed oil prices up and weakened the bond market that mortgage rates track.
[25]
Why it matters
What a house costs to borrow against moved because of a war, without anyone in the mortgage market deciding anything.
[25] -
The average rate on a 30-year fixed US mortgage rose to 6.74% on Wednesday 9 September 2026, according to figures Zillow supplied to NerdWallet.
Across the day
What is true of the whole day.
The truth, across the day
- Britain is not banning subscriptions.
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