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Saturday, 29 August 2026

29 Aug · Money · In brief

Money · Saturday, 29 August 2026

Money, in brief

30 stories · 48 sources

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What is moving · 1 of 4

What the seller knows about you

High ↑

browsing history, location, device and mouse movements all feed the price [3]

What is moving · 2 of 4

What you know about the seller

Easing →

online there is no price tag to compare, only the price on your screen [16]

What is moving · 3 of 4

State-level pushback

Building ↑

Maryland has banned it in groceries, and a privacy lawyer counts bills in about 33 states [5]

What is moving · 4 of 4

Federal appetite

Steady →

the FTC told retailers they must disclose personalised offers, while its chair has called the earlier study a rush job [12][6]

Two shoppers, one shop, one minute - and two different prices for the same eggs

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Nearly 200 volunteers checked prices on 20 grocery items on Instacart in four US cities. [1]

once the practice is explained to them [10]

Who is involved

Who is involved

Why it matters

Watch whether any large retailer is ever shown setting a different starting price by shopper.

Why it matters

Every company asked so far says it does not.

Why it matters

Researchers say the data to do it is already sitting there. [15]

How it works

The haggle never ended. It moved somewhere you cannot see it.

How it works

One price for everyone was never fairness. It was what a seller settled for while they could not tell buyers apart.

How it works · step 1 of 6

A seller would like a different price from each buyer

How it works · step 2 of 6

But they cannot tell buyers apart, so they post one price

How it works · step 3 of 6

That single price leaves money with whoever would have paid more

How it works · step 4 of 6

Data now tells the seller who those buyers are

How it works · step 5 of 6

The price moves toward what each person will pay

How it works · step 6 of 6

And the money that used to stay with the buyer goes the other way

The twist

Haggling never ended. It moved to a room where only the seller can see the other side of the table, and your side is made of your own browsing history.

The catch

Different prices are not automatically worse. Student fares, senior discounts and cheap off-peak seats are the same machinery, and they exist because someone can tell buyers apart.

The catch

The line people actually object to is between what you can afford and what you cannot avoid.

The whole

Everyone sees one price and takes it for the price. The person beside you saw a different screen, and neither of you can see the other's.

The whole

The same technique reads employees as well as shoppers, which is why Colorado's vetoed bill covered wages too.

The whole

Most of us are on both sides of it, seeing our own number clearly and the whole shape not at all.

Why it works on people

Everybody sees one number on their own screen and reads it as the price of the thing, because a price tag in a shop window really was the same for everyone who walked past it.

Who gains

A price built from browsing history, location and mouse movements collects money that a single posted price left with the buyer. [3][2]

Who gains

Price optimisation sets the premium at the highest level a customer will accept before switching, which charges the least mobile customers most. [9][19]

Who gains

The same machinery is what makes student fares, senior discounts and targeted markdowns possible at all. [2][13]

Who pays

Urgency reads as willingness to pay. JetBlue told a passenger flying to a funeral to try clearing their cache and cookies. [7][13]

Who pays

£493 a year more in Peckham for identical goods, £129 more on a prepayment meter, £153 more on motor insurance in a deprived postcode. [8]

Nobody knows yet

Whether any large retailer is setting a different starting price by person today.

Companies say they are not. Instacart says it has never personalised prices and stopped its item price tests, while volunteers in the Consumer Reports and Groundwork test were offered different prices for the same item at the same store and moment. Researchers quoted by the WSJ say the data to do it is already there. [4][1][15]

Nobody knows yet

Whether Delta uses artificial intelligence to set individual fares.

A business professor writing in The Conversation refers to Delta announcing it would use AI to set individualised ticket prices. Two dozen members of Congress asked Delta the same question in November and Delta said no. We cannot settle it from the pool. [13][7]

Nobody knows yet

What Maryland's ban will actually stop.

It bans raising a price using personal data but not lowering one, so a shop can lift its prices and hand out individual discounts. The state attorney general is the only party who can enforce it. [4]

Good news

None of this was visible until somebody counted it. Nearly two hundred volunteers with the same shopping list, and researchers adding up what a poor postcode pays, turned a private suspicion into a number - and a number is something a law can be written about.

The short version

That's the story in short.

The whole story has 16 more parts.

or swipe up for the next storyor scroll on for the next story ↓

The whole story, in 16 parts ↓

Part 1 of 16 · Who else is involved

Part 2 of 16 · How it unfolded

Part 3 of 16

At one Safeway in Washington DC they picked the same eggs at the same moment.

Part 3 of 16

Some were offered $3.99.

Part 3 of 16

Some were offered $4.79. [1]

Part 4 of 16

The same test found Skippy peanut butter at $2.99 or $3.59 in an Ohio Target, and Wheat Thins at $3.99 or $4.89 in a Seattle Safeway. [1]

Part 5 of 16

Charging each buyer the most they will pay is called first-degree price discrimination, and it is only possible when the seller knows the buyer. [2]

Part 6 of 16

It is not the same as prices that move for everyone at once.

Part 6 of 16

A European Parliament study defines the personal kind as different prices for identical things at the same time, based on what the seller knows about the customer. [14]

Part 7 of 16

Online the seller knows a great deal about the buyer, and the buyer knows almost nothing about how the price was set.

Part 7 of 16

Brookings calls that a one-sided bargaining situation. [11]

Part 8 of 16

The US Federal Trade Commission studied the practice in January 2025 and found retailers using precise location, shopping history, demographics and browsing history to set prices.

Part 8 of 16

Its then-chair Lina Khan said the tailoring went down to a person's mouse movements on a webpage. [3]

Part 9 of 16

The tracking is not only online.

Part 9 of 16

Shops use cameras and Bluetooth signals from your phone to see how long you linger and what you look at. [3]

Part 10 of 16

Maryland became the first US state to ban it in groceries.

Part 10 of 16

The law was signed in April, takes effect on 1 October, and carries fines of $10,000, rising to $25,000 for repeats. [4][5]

Part 11 of 16

The Maryland law bans raising a price with personal data.

Part 11 of 16

It does not stop lowering one.

Part 11 of 16

A shop can raise its prices for everyone and then hand out individual discounts, says Tom McBrien of the Electronic Privacy Information Center. [4]

Part 12 of 16

Colorado's bill went further and covered wages as well as prices.

Part 12 of 16

Governor Jared Polis vetoed it in June, saying it would punish differentially lower prices, not just higher ones.

Part 12 of 16

It was his second veto of a bill like it in twelve months. [6]

Part 13 of 16

JetBlue is facing a proposed class action in Brooklyn federal court.

Part 13 of 16

It followed a public reply telling a passenger flying to a funeral to try clearing their cache and cookies.

Part 13 of 16

JetBlue says it does not use personal data or artificial intelligence to set fares. [7]

Part 14 of 16

None of this is needed for the oldest version.

Part 14 of 16

In Peckham, south London, low-income households pay an average of £493 a year more than wealthier ones for identical goods, and over £600 in the worst-hit parts of the capital. [8]

Part 15 of 16

The gap is built from ordinary charges.

Part 15 of 16

Prepayment meter users pay £129 a year more than direct-debit customers.

Part 15 of 16

Drivers in deprived postcodes pay £153 more for motor insurance.

Part 15 of 16

Food is the single largest driver, because 39% of affected families shop at convenience stores rather than supermarkets. [8]

Part 16 of 16

Insurers have a term for the same idea.

Part 16 of 16

Price optimisation works out the highest price a customer will tolerate before they switch. [9]

Amazon's prices moved under school districts

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Denver's school district placed two orders for bulk dry-erase markers on the same day in August 2023, and paid $114.52 for one and $149.07 for the other.

Across 55,000 repeat purchases by 23 public bodies, the buyers could have saved about 17% at the platform's own lowest prices. [17]

Why it matters

A public budget is spent by people who cannot watch a price all day, which is exactly who a moving price costs most.

Who pays

Denver's schools spent $5.7m with Amazon in a year and could have saved about 17% at the platform's own lowest prices. [17]

Canada's parliament votes down a ban

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MPs defeated a motion on 15 April to prohibit pricing set from personal data.

A poll by Abacus Data in March found 52% of Canadians would ban it once it was explained, and another 31% would regulate it more tightly. [10]

Why it matters

Public opinion and the law are moving at different speeds, and the practice is spreading in the gap.

In fashion, waiting can cut the price

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Prices on items left in a cart at one large clothing retailer moved repeatedly over several days, and in some cases waiting produced a discount of up to 17%. [18]

Why it matters

The same tool that punishes urgency rewards patience, which is why it is not simply a price rise.

Readers on a rule that did not reach them

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Guardian readers writing about renewals pointed to the regulator's ruling that insurers cannot charge existing home and car customers more than new ones, and said insurers carried on anyway.

One reader was paying £424.40 a year for breakdown cover and bought cover elsewhere for £101.40. [19]

Why it matters

It is the same mechanism as the algorithm, running on nothing more than the assumption you will not check.

Who pays

One Guardian reader was paying £424.40 a year for breakdown cover and bought cover from another firm at £101.40. [19]

State Farm sends back $5 billion

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The insurer began paying a record $5bn dividend to eligible car insurance customers on 31 July. It follows a J.D.

Power finding that 57% of US drivers re-shopped their cover in 2025, a record. [20]

Why it matters

Prices set on how likely you are to leave move when people start leaving.

A 20-year swipe-fee fight settles

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Visa and Mastercard settled with merchants over the fees shops pay on every card payment.

The average fee is about 2.33%, and US businesses paid well over $100bn in a year. [21]

Why it matters

The fee never appears on your receipt, because it is inside the shelf price everyone pays.

The rule that made every card equal is broken

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The settlement ends the requirement that a shop accepting one Visa credit card must accept all of them.

Fees will likely be layered by card, and some businesses may refuse the most expensive ones. [22][23]

Why it matters

The average shopper carries about four cards, and they are about to stop being interchangeable. [23]

Nobody knows yet

Whether lower swipe fees will reach a shelf price.

The settlement will probably lower future fees on some cards. A small-business columnist writing in the Guardian expects layered card-by-card fees and more confusion at the till rather than lower prices. [21][23]

Where card points actually come from

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Interchange fees run at roughly 1.5% to 3.5% of each purchase, and they fund the rewards. When the US capped interchange on debit cards, debit rewards programmes essentially disappeared. [24][25]

Why it matters

Interchange can feed into what a shop charges, and some shops now add a card fee of about 2.5% instead of absorbing it. [25][23]

Who gains

Interchange of roughly 1.5% to 3.5% on every purchase funds the rewards, and when the US capped debit interchange the debit rewards disappeared. [24][25]

Who pays

The average swipe fee is about 2.33%, interchange can feed into a merchant's pricing, and some shops now add a card charge of about 2.5% instead. [21][25][23]

Britain's bills all moved on the same day

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Uswitch put the average annual increase in combined UK household bills at £214.10 from 1 April.

Council tax was more than half of it, with a typical band D bill in England up £111 to £2,392, and water up £33 to £639. [26][27]

Why it matters

Nothing about April makes things cost more; it is simply the date most of the annual rises are set for.

The energy cap fell, and then the war moved it

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The price cap dropped 7% in April, cutting a typical annual bill by £117 to £1,641. Cornwall Insight then forecast £1,929 from July, a rise of 18%. [28][27]

Why it matters

The saving came from moving some charges off bills and onto general taxation, which is a different pocket rather than a smaller cost. [28]

Nobody knows yet

Where the UK energy price cap lands in July.

One forecast puts a typical bill at £1,929, an 18% rise. The chancellor said the government was working through different scenarios and looking at more targeted options. The Gulf disruption behind it is unresolved. [27][29][40]

1.7 million homes sit outside the cap

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About 1.7 million households in England and Wales heat with kerosene, which the energy price cap does not cover.

Their bills doubled after the strikes on Iran, some orders were cancelled, and 62.5% of homes in Northern Ireland rely on it. [29]

Why it matters

A protection defined by the fuel you use leaves whoever uses a different fuel entirely exposed.

US electricity is up 40% since 2020

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Electricity prices have risen 40% since February 2020, against 26% for the overall cost of living.

Demand from new data centres, retired power plants and gas prices are all named as causes. [30]

Why it matters

It is the clearest case of a household bill rising because of something happening in an industry the household has no part in.

Who pays for the grid the data centres need

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Data centres are putting pressure on the grid and on electricity costs. That has reached national, state and local leaders, and the people living near them.

The Trump administration announced a Ratepayer Protection Pledge. [43]

Why it matters

The question is not whether the power gets built but which bill it lands on.

Cooling a home this summer costs 8.5% more

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The average June-to-September electricity cost was forecast to rise 8.5% to $778. In the region covering Florida, Georgia and the Carolinas it was forecast at $860, up 13.5%. [45]

Why it matters

Summer cooling is not optional in those states, which is what makes the rise land unevenly.

Electricity costs three times more in some states

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Prices in the lower 48 states ranged from 8 cents a kilowatt-hour in North Dakota to 27 cents in California in 2024.

A typical home uses about 900 kilowatt-hours a month. [44]

Why it matters

The same appliance costs three times as much to run depending only on where it is plugged in.

One in twenty US homes near utility collections

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Nearly one in 20 US households risked having utility debt sent to collections going into winter, and severely overdue utility debt rose 3.8% in six months.

Average US energy bills exceed $260 a month, and top $300 in some north-eastern states. [39]

Why it matters

A bill you cannot pay stops being a bill and becomes a credit record.

Trump's promise and the actual prices

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Average US electricity prices rose about 6.7% over the past year and natural gas about 10.8%, against a campaign promise to halve energy prices. [46]

Why it matters

Energy prices answer to weather, exports, infrastructure and demand, so a pledge to halve them was never a lever anyone held. [46]

A bank got a third of fraud calls wrong

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The Financial Ombudsman found Monzo had wrongly rejected 34% of the 3,372 fraud and scam complaints referred to it last year, the worst rate among the most-complained-about UK banks.

NatWest was second on 33% and HSBC third on 32%. [31]

Why it matters

Fraud is now an estimated 41% of all crime in England and Wales, so the appeal rate is not a small corner of banking. [31]

A 13-month clock on reporting a scam

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UK rules from October 2024 require a refund within five working days, up to £85,000, but the bank must be told within 13 months of the last payment.

One woman was told she would get £1,000 of £20,000 stolen, and was refunded in full a day after journalists asked. [32]

Why it matters

National Trading Standards wants the clock to start when a victim realises, because investment fraud can run for years before anyone knows. [32]

Nobody knows yet

How many scam victims fall outside the UK's 13-month reporting rule.

UK Finance says only a small number of cases do. National Trading Standards wants the rule reviewed and neither side has published a count. [32]

Australia would auto-refund only under $3,000

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A proposed scheme would automatically reimburse verified scam losses below A$3,000. Australia had 481,523 scam reports worth A$2.18bn last year, with a median loss of $400. [33]

Why it matters

Most complaints sit under the threshold, but most of the money lost sits above it. [33]

The supervisor's own view of the fraud problem

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The Federal Reserve's vice chair for supervision, Michelle Bowman, told a Washington symposium in May that fraud is as old as money but now differs in scale, sophistication and impact. [42]

Why it matters

It puts a bank supervisor's name to the claim that the defences have not kept up.

The poverty premium costs one region £241m

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Low-income households across the West Midlands pay an extra £241m a year for essentials.

That is the second worst-affected region in Britain after London, on research for Fair By Design by the University of Bristol. [34]

Why it matters

One Birmingham mother described buying a cheaper fridge freezer she could afford and then paying for it in electricity. [34]

Nobody knows yet

How much of the poverty premium is deliberate pricing and how much is the cost of serving small, irregular payments.

The research measures the size of the gap - £493 a year in Peckham, £241m a year across the West Midlands - not the intent behind each charge. [8][34]

A quarter of people in Wales skipping meals

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Around a quarter of people in Wales have cut down or skipped meals to make ends meet, the Bevan Foundation reported.

Disabled people and families with children are under most pressure. [35]

Why it matters

It is the point where a household stops absorbing higher prices and starts absorbing less food.

36% of Stoke's children in low-income homes

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A report on Stoke-on-Trent found 18,989 children, or 36%, in low-income households, up from 25.7% a decade earlier, with Universal Credit claims up 158% since before the pandemic.

Its lead researcher called it a humanitarian crisis. [48]

Why it matters

Every extra cost in this edition lands hardest on exactly this population.

Detroit's older homeowners and the fixed income

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Nearly half of Detroit residents over 65 spend at least 30% of their income on housing costs, even as property values in the city fall. [36]

Why it matters

An asset that is worth less can still cost more to keep, and a fixed income cannot absorb either.

Poverty numbers changed when the measure did

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Northern Ireland's relative poverty rate for 2023 fell from 18% to 14% when officials switched from surveys to benefits records, and pensioner poverty from 12% to 7%.

UK child poverty figures are expected to be revised down for the same reason. [41][47]

Why it matters

The Joseph Rowntree Foundation said this is a more accurate measurement of incomes, not a real fall. [41]

Nobody knows yet

Whether poverty in Northern Ireland fell or only the measurement changed.

The rate moved from 18% to 14% for the same year when officials switched from surveys to benefits records, and the Joseph Rowntree Foundation says that is a better measurement rather than a real fall. [41][47]

The average savings account pays 0.63%

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Bankrate's survey of more than 500 banks and credit unions put the US national average savings rate at 0.63% in August 2026, while the best high-yield accounts paid around 4%. [37]

Why it matters

The gap is not a market rate; it is what a bank pays customers who do not move.

The same data is also sold to the government

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Data brokers buy phone and browser data to sell to advertisers, and sell the same information, including bulk phone location data, to police forces and federal agencies without a warrant. [38]

Why it matters

The profile that sets your price has more than one buyer.

Who gains

The same phone and browser data that profiles a shopper is sold on to police forces and federal agencies without a warrant. [38]

Jet fuel up more than 80%, fares next

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Aviation kerosene rose from $830 a tonne to more than $1,500 after strikes on Iran disrupted Gulf supply, which provides about half of Europe's imports.

Wizz Air warned of a €50m hit to annual profit. [40]

Why it matters

It is the cleanest example of a price that moves for reasons nothing about the passenger explains.

The truth, across the day

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What's really going on

A single posted price was never a promise of fair treatment - it was the best a seller could do while they could not tell buyers apart, and the data that ends that ignorance is already collected and sold.

That's the whole Money day.

30 stories, 48 sources.