Day Lila

Personal Money · Tuesday, 27 October 2026

01 Briefing what happened

The FTC and 20 US states sue Dollar General, saying its 20,000 stores charged shoppers more at the till than on the shelf for years

19 stories 39 sources

The US shoppers' watchdog says the biggest dollar-store chain logged 29,265 till-price complaints and kept overcharging. In Britain, the Budget brings a tax allowance for pensioners and an end to the carers' cliff edge.

29,265

complaints to Dollar General that the till charged more than the label

logged from January 2023 to March 2026, in all 48 states where it trades [5]

8 of 58

items at one Cleveland store that rang up dearer than marked

an FTC test by staff posing as shoppers, an overcharge rate of nearly 14% [1]

60%

of Dollar General's sales come from households on 35,000 dollars a year or less

it sells about 2,000 items for a dollar or less [5]

$5,000

the most North Carolina can fine a store for one failed price check

its inspection chief said it is sometimes cheaper to pay the fines [7]

The lead story — what happened

  • The FTC, the US government agency that protects shoppers, and 20 US states sued Dollar General on Monday in a federal court in Tennessee. [1][2][3]
  • They say the chain, the biggest dollar-store business in the US with more than 20,000 stores, charged more at the till than its shelf tags and adverts showed. [1][2]
  • Dollar General logged at least 29,265 complaints that it did not honour a marked price between January 2023 and March 2026, from all 48 states where it trades. [5]
  • FTC staff posing as shoppers found overcharges on every visit. At one store in Cleveland, Ohio, 8 of 58 items rang up dearer than marked. [1]
  • Its customers have the least room for it. Households earning 35,000 dollars a year or less bring in 60% of its sales, and about 80% of its stores are in towns of 20,000 people or fewer. [5]
  • Workers told the Guardian they were often too busy to change old price labels. The suit says the company does not check whether new labels ever reach the shelf. [1]
  • In December 2025 a Guardian review found Dollar General stores had failed more than 4,300 government price checks in 23 states since 2022. [7]
  • Fines were small. North Carolina caps them at 5,000 dollars per failed check, and the head of its inspections said paying can be cheaper than fixing. [7]
  • Utah raised its penalties after the Guardian's report, and the new law took effect in May. [10]
  • Less than two weeks ago Dollar General settled with New York. It agreed to give 1.875 million dollars of food and goods to a food bank, without admitting or denying wrongdoing. [6]
  • The Guardian found the same pattern in September at 7-Eleven and Circle K, the two biggest US convenience-store chains. [11] Five members of the US Congress then asked the FTC to investigate them. [12]
  • Dollar General's app bars users from group lawsuits and sends disputes to private arbitration, a practice 30 members of the US Congress questioned in December 2025. [8]
  • Dollar General says it aims for 100% accuracy and will fight the case. It says the FTC sued instead of answering its counteroffer. [1][4]

8 of 58

items that cost more at the till than on the label

One FTC test at a Dollar General in Cleveland: 8 of the 58 items bought cost more at the till than on the label.

Who is involved

  • The Federal Trade Commission (FTC)

    the US government agency that protects shoppers from unfair business; it brought the case with 20 states

  • Dollar General

    the biggest US dollar-store chain, with more than 20,000 stores, most in small towns; it denies the claims and will fight

  • Letitia James

    New York's attorney general, the state's top law officer; she won a 1.875-million-dollar settlement this month

  • Christopher Mufarrige

    head of the FTC's consumer protection office; he said the chain betrayed millions of shoppers' trust

How it unfolded

  1. Dec 2025 A Guardian review counts more than 4,300 failed price checks at Dollar General stores [7]
  2. Dec 2025 Dollar General agrees to pay at least 15 million dollars to settle shoppers' lawsuits [9]
  3. Feb 2026 Dollar General learns of the FTC's investigation, it says [1]
  4. May 2026 Utah's tougher penalties take effect [10]
  5. 22 Oct New York settles for 1.875 million dollars in food and goods [6]
  6. 26 Oct The FTC and 20 states sue in a federal court in Tennessee [2]

Where this points

The case now sits with a federal court in Tennessee, and the next test is whether Dollar General settles, as it did in New York, or fights the FTC to a ruling. [2][6]

Signals on this beat

The bar and the word are our reading of how hard each one is pushing, and the arrow is where it is heading.

Prices still climbing High↑

Prices in British shops rose 2.1% in the year to October, the fastest since 2024. [21] US prices rose 3.7% in the year to September. [17] Pakistan's petrol price rose again on Tuesday, to 379.25 rupees a litre. [24]

Limits stuck in pounds Building↑

Britain's tax-free allowance has been 12,570 pounds since 2021, and the full state pension passes it in April. [14] Carer's allowance stops at 204 pounds a week of earnings, and a rise in the minimum wage pushed one carer 15p over it. [15]

Borrowing stays dear High→

The US central bank meets this week after raising its rate to 3.75%-4% last month. [17] A typical 30-year US home loan rose to 7.20% on Monday. [19] The Bank of England is expected to raise its rate from 3.75% to 4% next week. [21]

Officials chasing overcharges Building↑

The FTC and 20 states took Dollar General to court over till prices. [2] Prosecutors in California charged two tiny-home builders with taking more than 1 million dollars for homes they never built. [31] After FICO set its 2027 price, the head of the US home-loan regulator said abusive monopolies will not be allowed in home loans. [28]

The rest of the day

18 more stories on this beat.

Each with its own sources. None of these is a link to the story above.

  1. 02

    Low-income pensioners get their own tax allowance

    Britain's finance minister, John Healey, will create a new tax-free allowance for pensioners on low incomes in Wednesday's Budget, the BBC reports. [13] From April the full new state pension rises 3.9% to 13,036 pounds a year. [13] The ordinary tax-free allowance, what anyone can earn before income tax, has been frozen at 12,570 pounds since 2021. [14] This year the full pension is 12,547 pounds, just under it. [14] Without a change, a pensioner living only on the state pension would owe about 90 pounds a year. [14]

    Why it matters — About 9.6 million pensioners already pay income tax because they have other pensions too. [14] Steve Webb, a former UK pensions minister, warns that a pensioner with even a small private pension could lose the whole extra allowance. [14]

  2. 03

    Carers' allowance cliff edge to end

    Carer's allowance pays 86.45 pounds a week to people in Britain who care for someone at least 35 hours a week. [15] Today a carer who earns even a penny over 204 pounds a week loses that whole week's payment. [15] About 180,000 carers ran up overpayment debts worth 300 million pounds from 2019 to 2025. [15] Healey will announce on Wednesday that the allowance will instead fall by one pound for each pound earned over the limit. [15][16] The new system will not start before the end of the decade. [15]

    Under today's rule, a carer who earns one penny over 204 pounds in a week loses that whole week's payment.

    Why it matters — Carers UK, a charity for carers, says many turn down extra hours, pay rises and bonuses for fear of crossing the limit. [15] Until the new system is built, the cliff edge stays. [15]

  3. 04

    US central bank meets as loan rates stay high

    The Federal Reserve, the US central bank, meets on Tuesday and Wednesday and is expected to leave its rate unchanged. [17][18] It raised the rate last month to between 3.75% and 4%, its first rise since 2023. [17] US prices rose 3.7% in the year to September. [17] A typical 30-year fixed home loan rose to 7.20% on Monday, from Zillow's figures. [19] The rate on 10-year US government bonds, which home loans follow, sits a little above 5%. [39]

    Why it matters — Most US credit cards follow the US central bank's rate, and the average new card now charges 23.96% a year, LendingTree says. [17] Savers earn more for as long as rates stay high. [17] US home builders' confidence is at its lowest in 14 years, Redfin says. [20]

  4. 05

    UK shop prices rise fastest since 2024

    Prices in British shops rose 2.1% in the year to October, up from 1.4% in September, the British Retail Consortium, a shops' trade group, said. [21] Food prices rose 2.9%, and clothes and other goods 1.7%. [21] Its head, Helen Dickinson, said shops can no longer absorb the costs they have taken on for two years. [21] The group links the rise to dearer energy and food ingredients since the Middle East war began. [21] In a study of 100 low-income families, 63% had left the heating off when cold in the past month. [21]

    Yearly rise in prices in British shops, as counted by the British Retail Consortium.

    Why it matters — The Bank of England is expected to raise its rate from 3.75% to 4% next week, which would make many loans dearer. [21] In the same study, 73% of families had shopped in the reduced-price aisle in the past month. [21]

  5. 06

    Fuel duty to be frozen again

    Healey will freeze fuel duty again in Wednesday's Budget, the BBC understands. [16] Fuel duty is the tax charged on each litre of petrol and diesel. [23] It has been frozen since March 2022. [23] A 5p cut first made in 2022 for one year is also set to continue. [16] Diesel reached a record high in Britain this month, says the RAC, a motoring group. [22] A florist in Winchester and a charity running minibuses in Dorset told the BBC their fuel costs are threatening them. [22]

    Why it matters — The charity says its minibuses now cost more than 2,000 pounds a year more to run. [22] Because the duty is a fixed number of pence on each litre, every year it stays frozen it costs drivers less than it would if it rose with prices.

  6. 07

    Pakistan's fuel prices rise again

    Pakistan's government raised petrol by 1.54 rupees to 379.25 rupees a litre, and diesel by 2.16 rupees to 395.82, from Tuesday, Dawn, a Pakistani newspaper, reports. [24] Petrol cost 266 rupees in early March, after the US-Iran war began, and peaked at 458.41 in April. [24] Taxes and duties make up 114 rupees of each litre. [24] Cooking gas sold in cylinders, called LPG, sells for 700-800 rupees a kilo in remote areas against an official price of 280, an MP told Pakistan's parliament. [25]

    Price of a litre of petrol in Pakistan, set by Pakistan's government.

    Why it matters — Petrol mostly fuels motorbikes, rickshaws and small cars, so its price falls on middle- and lower-income families, Dawn says. [24] The petroleum minister said 50-60% of the country's LPG came from Iran, whose border with Pakistan is closed. [25]

  7. 08

    Import taxes cut on 100 foods, and other fixes

    Healey will drop import taxes on more than 100 products, including marmalade and gherkins. [16] With earlier cuts on foods such as pasta and tuna, the UK government says a household could save up to 21 pounds a year. [16] A tax-free rate of 55p a mile for the first 10,000 miles driven for work becomes permanent, and the rate above that rises from 25p to 35p. [16] Britain's Treasury says about 3 million people use their own car for work. [15] Self-employed fathers will get two weeks of paternity pay, worth up to 194 pounds a week. [16]

    Why it matters — The Conservatives, the main opposition party, called the offer of cheaper gherkins an insult to families. [16] Insiders at Britain's Treasury say the bigger tax and spending choices are being put off until next year's spending review, the Guardian reports. [15]

  8. 09

    Salon owners ask for a VAT cut

    More than 2,000 salon owners have signed a letter asking Healey to cut VAT, the sales tax, on hair and beauty services from 20% to 10%. [26] The British Hair Consortium, which backs the letter, says rising wage, pension and employer tax costs make it harder to hire staff. [26] More stylists now rent a chair in a salon as self-employed workers instead of being employees. [26] Healey will reportedly raise the minimum wage by about 4%, to about 13.20 pounds an hour. [15]

    Why it matters — 53% of salon owners say they have cut the number of apprentices they train, a Future of Hairdressing report found. [26] A higher minimum wage raises pay for the lowest-paid staff, and raises the wage bill of the small firms that employ them. [15][26]

  9. 10

    FICO keeps its home-loan score at 10 dollars

    FICO, the company behind the credit score most US home lenders use, will keep its price at 10 dollars for a bundle of two scores in 2027. [27] The price applies only to lenders that agree to pull a FICO score on every home-loan application. [27][28] Its rival, VantageScore, sells for 99 cents, or free alongside a FICO score. [27] Bill Pulte, head of the agency that oversees the big US home-loan companies, said abusive monopolies will not be allowed. [28] FICO's shares fell about 7% on Monday. [27]

    Why it matters — From 1 January, home loans backed by the US Federal Housing Administration can use VantageScore as well as FICO. [27] Pulte says his agency is also studying using one or two credit reports per loan instead of three, to cut costs for borrowers. [27]

  10. 11

    Only 17% of the US allows factory-built homes

    Just 17% of the US is zoned to allow communities of manufactured homes, which are built in a factory and moved to their site, a Realtor.com report finds. [29] President Donald Trump signed an order last week creating a task force to speed up building them. [29] A law passed this year dropped the rule that they sit on a permanent steel frame, which saves about 10,000 dollars a home. [29] Local councils still decide where homes can go. [29]

    Why it matters — Starter homes make up a smaller share of homes for sale than before the pandemic, and their prices have risen sharply. [29] Factory-built homes can be put up quickly, so they are one way to add cheaper first homes. [29]

  11. 12

    Akron lets small homes go on small plots

    The city council of Akron, Ohio, has voted unanimously to scrap minimum plot sizes in its older neighbourhoods. [30] Until now a single-family house needed a plot of 4,000 square feet. [30] A local developer counted 11,286 empty plots below the old minimum. [30] Akron has lost people for five decades, and its typical home is listed at about 149,000 dollars, a third of the US figure. [30] A councillor said large-plot rules spread after 1968 to keep people of colour out of nicer areas. [30]

    Why it matters — Land for US homes now costs nearly four times its 2012 level, while wages rose about 1.5 times, HousingWire reports. [30] Researchers at the American Enterprise Institute, a think tank, say rules demanding a big plot for every house make new homes dearer than they need to be. [30]

  12. 13

    Tiny-home builders charged over 1 million dollars

    Prosecutors in Sacramento County, California, have charged brothers Austin and Colton Paulhus with taking more than 1 million dollars from customers on 13 projects they never built or finished. [31] Their firm, Anchored Tiny Homes, sold small extra homes for back gardens. [31] California's contractor licence board had more than 200 complaints from 18 counties and took away the firm's licence in 2024. [31] Each brother faces 33 felony counts, and both have filed for bankruptcy. [31] They are due back in court in January 2027. [31]

    Why it matters — One family paid 211,000 dollars and was left with a shell. [31] With both brothers bankrupt, customers fear they will never get their money back. [31]

  13. 14

    Caring for a relative costs 8,737 dollars a year

    About 59 million Americans cared for an adult relative or friend in 2024, says AARP, a group for people over 50. [32] A study by Edward Jones, an investment firm, found family carers spend an average of 8,737 dollars a year of their own money. [32] A third of carers have less than 10,000 dollars saved, against a quarter of other people, a 2026 survey found. [32] In 43 close US House races, 77% of voters over 50 told AARP they would be more likely to back a candidate who wants a tax credit for unpaid carers. [32]

    Why it matters — Some cuts to Medicaid, the US health programme for people on low incomes, start in January. [32] A university professor told CNBC that would push more of the cost of care onto families. [32]

  14. 15

    Microsoft and Skydance set out exit pay

    Microsoft is offering buyouts, a lump sum to leave, to more than a quarter of its workforce, and about 60,000 staff are eligible, Business Insider reports. [33] Offers it reviewed give staff at lower levels one week of base pay for every six months worked, up to 39 weeks. [33] Staff have until early December to decide. [33] Skydance, the company formed from Paramount and Warner Bros. Discovery, told staff to work in the office five days a week or take two weeks' pay per year served. [34] They must decide by 8 November. [34]

    Why it matters — Both offers pay most to the longest-serving staff, so a worker's years in the job set the size of the cheque. [33][34]

  15. 16

    Inquest links a Hoover dryer to two deaths

    An inquest found a Hoover tumble dryer, model DX C10DCER-80, was 'more likely than not' the source of a fire that killed Sohaib Ahmed and his nine-year-old daughter in West Yorkshire in June 2025. [35] Which?, a UK consumer group, reports a warning that 1.6 million current Hoover and Candy dryers may share that model's features. [35] Haier, which owns Hoover, says its review found no extra risk. [35] No recall has been issued. [35]

    Why it matters — The UK's product safety regulator, the OPSS, says it is investigating whether Haier's dryers meet the safety rules. [35] Which? is calling on it to act urgently. [35]

  16. 17

    A failed adviser's clients wait for their money

    Chandler King (City), a UK firm that advised people on investments and pensions, went into liquidation on 17 September, the FCA, Britain's financial regulator, said on Monday. [36] The ombudsman for financial complaints had upheld complaints that it gave unsuitable advice without explaining the risks. [36] Liquidators will try to return clients' money and assets. [36] The FSCS, the UK scheme that pays out when a financial firm fails, covers shortfalls of up to 85,000 pounds for eligible clients. [36]

    Why it matters — The costs of returning the money, including the liquidators' fees, can be taken out of it. [36] The FCA warns that firms offering to reclaim it for clients usually charge fees that cut what they get back. [36]

  17. 18

    Art students ask for money back over a strike

    Students on the master's course in fine art at Goldsmiths, University of London, want compensation after 10 of their 12 tutors went on strike. [37] The strike is in its 21st week, the longest in living memory in British universities, the Guardian says. [37] It began in April as a boycott of marking over job cuts. [37] The university docked 100% of pay from staff who took part, and a strike followed in June. [37] The two-year course costs nearly 15,000 pounds a year for UK students and 33,000 for international students. [37]

    Why it matters — The university says only about 8.5% of its staff are on strike. [37] One mature student has paused his studies, while a US student says his visa and funding mean he cannot. [37]

  18. 19

    Two 18-second stops, two 100-pound airport fines

    Two drivers were each sent a 100-pound charge for stopping 18 seconds in no-stopping zones at Leeds Bradford and Bristol airports, the Guardian's consumer column reports. [38] One stopped to deal with a wasp, the other to read a 24-line sign about the car park she had paid for. [38] Both charges were refunded after the newspaper raised them. [38] Airports run on their own bylaws, so the law that lets private parking firms chase a car's registered keeper does not apply there. [38]

    Why it matters — The UK government's new private parking code will cancel charges on appeal for short stops such as a medical emergency, but it has no start date yet. [38]

02 Lesson why it matters

Why a tax line left frozen in pounds catches more people every year

Britain's tax-free allowance has stayed at 12,570 pounds since 2021 while pensions rose, so from April the full state pension crosses it.

The twist

A government can raise a tax without changing its rate. It only has to leave the limit where it is while pay and prices rise.

The picture

  1. 1Full state pension this year£12,547
  2. 2Tax-free allowance, frozen since 2021£12,570
  3. 3Full state pension from April£13,036
The line runs from 12,000 to 13,200 pounds. The allowance has not moved since 2021, and the full state pension passes it in April.

How it works

  1. A tax or benefit limit is written in pounds, such as 12,570 pounds a year or 204 pounds a week
  2. Pay and pensions rise in pounds each year, mostly to keep up with prices
  3. The limit is left where it is
  4. So more people cross it every year, though they are no better off
  5. They start paying tax or lose a benefit, though no rule was changed

The same force, elsewhere today

Where this chain is also running, in today's other stories.

  • Low-income pensioners get their own tax allowance

    The state pension rose every April while the 12,570-pound allowance stayed put, so from April the full pension sits 466 pounds above it.

  • Carers' allowance cliff edge to end

    The 204-pound earnings limit stood still while the minimum wage rose, so one carer working the same hours went 15p over the limit.

  • Fuel duty to be frozen again

    Here the frozen number is the tax itself: the same pence on each litre since 2022, so every year of rising prices makes it cheaper for drivers.

Where you've seen this

US income tax bands

US law raises the bands with prices every year, so a pay rise that only matches prices does not push anyone into a higher band

Pocket money

five pounds a week that never goes up buys fewer sweets each year, a cut nobody announced

Student loans

a repayment starting point frozen in pounds makes graduates start repaying on a smaller real wage

The catch

It only bites when pay and prices are rising. In years of almost no inflation a frozen limit changes little, and a frozen tax per litre works the other way, in the payer's favour.

And the whole of it

Almost everyone who earns a wage, draws a pension or claims a benefit lives under limits like 12,570 pounds, set years ago. Each person sees only their own payslip or letter, so a limit left where it was is felt one household at a time.

03 Truth what's really going on

What is really going on

For years a wrong shelf price at Dollar General cost the company little: North Carolina's fine for a failed price check is capped at 5,000 dollars, and its own inspection chief said paying can be cheaper than fixing. [7] The FTC and 20 states are now asking a federal court for refunds and penalties, after the company logged 29,265 till-price complaints in a little over three years. [2][5]

Why it works on us — Dollar General calls the problem 'occasional price discrepancies', a phrase that makes 29,265 complaints sound like a few slips at the till. [1][5]

Who gains

  • Dollar General, until now — Wrong prices that shoppers did not notice stayed in its tills, while North Carolina's fine for a failed check was capped at 5,000 dollars. [7]
  • Pensioners living only on the state pension — If, as reported, their own allowance matches the full pension, they will not owe the roughly 90 pounds a year the frozen allowance would have taken. [14]
  • Carers who earn a little over 204 pounds a week — Once the sliding system starts, they keep part of their 86.45 pounds instead of losing all of it. [15]
  • US savers — US savings rates follow the US central bank's rate, so high rates pay them more for as long as they last. [17]
  • VantageScore, FICO's rival — From 1 January, lenders on home loans backed by the US Federal Housing Administration can choose it, at 99 cents against FICO's 10 dollars. [27]

Who pays

  • Dollar General's shoppers on low incomes — Households on 35,000 dollars or less bring in 60% of its sales, and they paid the gap between shelf and till. [5]
  • Low-paid workers in Britain — They get no extra allowance, and the ordinary 12,570-pound allowance stays frozen until 2030-31 while their pay rises. [14]
  • US households paying credit-card interest — Most US cards follow the US central bank's rate, and the average new card charges 23.96% a year. [17]
  • Families in remote parts of Pakistan — They cook with LPG and pay 700-800 rupees a kilo against an official 280 rupees, with the Iran border closed. [25]
  • Anchored Tiny Homes' customers — One family paid 211,000 dollars for a home left as a shell, and both of the firm's founders have filed for bankruptcy. [31]

What nobody knows yet

Open questions from across today’s stories — ours included.

  • 01

    How much Dollar General's shoppers were overcharged in total.

    The FTC says millions of dollars but gives no total, and the company says it disputes the FTC's sums. [2][1]

  • 02

    Whether Dollar General settles or fights to a ruling.

    It says it will defend the case vigorously, and also that it remains open to a resolution. [1][4]

  • 03

    How many pensioners the new tax-free allowance will cover.

    Britain's Treasury has not given a number, and it is not clear how pensioners on the old state pension or with a small private pension will be treated. [13][14]

  • 04

    When carers will stop losing a whole week's allowance.

    The new sliding system needs a computer system that will not be ready before the end of the decade, and the cliff edge stays until then. [15]

  • 05

    Whether the US central bank raises its rate again this year.

    Markets give less than a 10% chance of a rise this week, but nearly 75% expect at least one by the end of the year. [17]

  • 06

    How far British shop prices keep rising.

    The retailers' group says shops have stopped absorbing costs, and the Bank of England is expected to raise its rate next week. [21]

  • 07

    Whether Hoover's other dryers carry the same risk.

    Haier says its review found no extra risk, while the UK safety regulator is still investigating and no recall has been issued. [35]

  • 08

    Whether Anchored Tiny Homes' customers get any money back.

    Both brothers have filed for bankruptcy, and the charges do not say where all the money went. [31]

  • 09

    How big the UK minimum wage rise will be.

    A rise of about 4% to about 13.20 pounds is reported, not announced, until Wednesday's Budget. [15]

04 Hope carry this

Unpaid carers in Britain will no longer lose a whole week's 86.45-pound allowance for earning a penny over the limit. Each pound earned above 204 pounds a week will take one pound off the allowance instead.

Also true today

  • Self-employed fathers in Britain will get paid paternity leave for the first time: two weeks, at up to 194 pounds a week.
  • Akron, Ohio, has scrapped its rule that a house needs a plot of at least 4,000 square feet. A local developer counted 11,286 empty plots smaller than that.

Across the beats