A car dealer could pick the interest rate on the loan he was selling. The higher he picked, the more the lender paid him.

The rest of the day

22 more stories on this beat.

Each with its own sources. None of these is a link to the story above.

1. 02

   Lenders will not pay tax on the payouts

   UK banks have been barred since 2015 from deducting compensation payments from profits before their corporation tax is worked out. [18] The motor finance arms of Barclays, Santander and Lloyds, and the lending arms of carmakers such as Honda and Ford, sit outside that rule because they count as non-bank entities. [18] The Office for Budget Responsibility, which checks the UK government's sums, has confirmed the relief is worth 2 billion pounds over two years. [18] Ministers have been urged to close it. [18]

   Why it matters — Every pound of relief claimed is a pound of corporation tax the UK government does not collect. The compensation still reaches drivers, but a fifth of the headline bill comes off the lenders' tax rather than their profits.

2. 03

   The complaints queue restarts before the money does

   Britain's financial regulator paused the handling of motor finance commission complaints in January 2024, so lenders did not have to answer them while it worked out what to do. [15] It lifted the pause on 31 May 2026, two months earlier than it had proposed, saying some people had waited almost two years for a reply. [15][16] Complaints that fall outside the scheme get a final response within about eight weeks. [15] The six-month window to take a case to the Financial Ombudsman Service is back for responses sent after 29 January 2026. [16]

   Why it matters — People whose loans fall outside the scheme now get a decision. The 12.1 million agreements inside it are waiting on a court date in December or February.

3. 04

   Lloyds set aside almost 2bn pounds

   Lloyds Banking Group owns Black Horse, the largest provider of car loans in the UK. [18] In October 2025 it added 800 million pounds to the money it had put by for compensation, taking the total to almost 2 billion, and said more historic cases involving dealer-set rates now looked likely to qualify. [13] The Finance and Leasing Association, which speaks for the lenders, warned that a multi-billion pound bill could mean fewer or dearer car loans and that some lenders could fail. [13]

   Why it matters — A provision is the first real money to move in this story, and it moves from a bank's profits into a reserve rather than to any driver. It is also how the stock market learns what the scheme is worth before the regulator finishes writing it.

4. 05

   A US senator sued 700 of his own patients

   Roger Marshall, now a Republican senator for Kansas, filed lawsuits against more than 700 patients over unpaid bills during a long career as an obstetrician, according to a New York Times review of Kansas court records. [19] Patients were arrested in 81 of those cases for missing court dates, and his lawyers sought warrants in 13 more. [19] They garnished wages and bank accounts and routinely charged 18% a year on the debt. [19] One couple spent two days in jail over a 4,561 dollar bill for an emergency operation. [19]

   Why it matters — A US medical bill can become a court judgment that carries an interest rate set by the person owed. The patient never agreed to that rate and, in these cases, first met it in a courtroom.

5. 06

   Doctors won 14.85bn dollars from insurers

   A 2020 US law stopped patients being billed directly when a doctor outside their insurer's network treats them, and sent the argument to arbitration between the doctor and the insurer instead. [20] A Wall Street Journal analysis of unreleased data from the Centers for Medicare and Medicaid Services puts 2025 payouts at 14.85 billion dollars, against 4.08 billion in 2024. [20] Groups of radiologists, anaesthetists and emergency doctors have been the main winners, and insurers pay the awards. [20]

   Why it matters — Patients no longer get the surprise bill, which is what the law was for. The bill itself did not vanish - it became a 14.85 billion dollar transfer from insurers to doctors' groups in a single year.

6. 07

   Told she earned too much for free care

   Cori Roberts of St Cloud, Minnesota was diagnosed with early-stage cervical cancer and, although insured, was left with more than 8,000 dollars in bills on a salary of about 41,000 dollars. [21] CentraCare, the non-profit health system that treated her, told her she earned too much to qualify for its financial aid. [21] She paid off more than 6,000 dollars over two years, cutting back on groceries and Christmas presents, and CentraCare sued her for the rest. [21] US hospitals spend about 2.4% of their operating budgets on free care; Minnesota's spend roughly a third of that. [21]

   Why it matters — A non-profit hospital receives tax relief in exchange for treating people who cannot pay. It also writes the policy that decides who counts as unable to pay.

7. 08

   What a US charity hospital must do first

   To keep its tax exemption, a US non-profit hospital must publish a written financial assistance policy setting out who qualifies for free or discounted care and how the discount is calculated, and must publicise it widely. [22] Before taking extraordinary collection action, such as suing a patient or reporting the debt to a credit agency, it must make reasonable efforts to check whether that person qualifies for help. [23] If they do qualify, the hospital must send a bill showing the reduced amount and how it was worked out. [23]

   Why it matters — The tax break is what the public pays for that policy. Nothing in the rule says how generous the policy has to be, which is why a hospital can set its eligibility line wherever it likes and still comply.

8. 09

   Patients argue with bills using chatbots

   More US patients are using chatbots such as Claude and ChatGPT to draft appeals against medical bills and denied insurance claims, at a time when health costs sit at the top of the country's financial worries. [24] The American Hospital Association has told its members the practice is growing. [24] Providers and insurers already use similar software, which researchers have linked to higher charges and more denials. [24] Critics warn the tools give flawed advice, especially to people who do not know how the system works. [24]

   Why it matters — Both sides of a US billing argument now run partly on software. The hospitals noticed because the appeals are landing on their own desks.

9. 10

   Hospital price lists are read by insurers

   Since 2021 US hospitals have had to post what they charge, on the argument that patients would compare and shop around. [25] A study covering the policy's first ten months found only about a third of hospitals complied, and federal regulators told 27 of them between June 2022 and May 2025 that they faced fines. [25] The data that does exist is used mostly by health systems and insurers, who read each other's rates before negotiating. [25] Blue Cross Blue Shield of Minnesota says it uses the figures to check it is paying competitively. [25]

   Why it matters — A rule written so patients could compare prices ended up arming the two sides that were already at the table. The patient still gets the bill months after the treatment.

10. 11

    English nurseries charge for nappies and food

    Working parents in England can get 30 hours a week of government-funded childcare for children aged nine months to four years. [26] An Ipsos survey of 2,000 parents found nearly three in four using formal childcare paid extra for meals, drinks, snacks, nappies, sun cream and outings. [26] Neil Leitch of the Early Years Alliance, a charity for nursery providers, called the charges a cross-subsidy for government underfunding. [26] The education secretary, Bridget Phillipson, has asked the UK competition watchdog to investigate them. [26]

    Why it matters — The hours are free and the place is not. A parent comparing nurseries on the headline rate cannot see what a day actually costs until the invoice arrives.

11. 12

    New York's free childcare priced at 9bn dollars

    Zohran Mamdani was elected mayor of New York City in November 2025 promising free childcare for every child under five. [30] As a candidate he costed it at about 6 billion dollars a year. [27] A model built by the Center for New York City Affairs put it at about 9 billion, an average of 27,000 dollars a child and 5 billion more than the city spent on childcare last year. [27] City Hall has not published its own model, and Mamdani wants New York State to tax high earners to pay for it. [27]

    Why it matters — A campaign promise of 6 billion dollars has met an outside model saying 9 billion, and the city has not published its own figure. [27] Full-time infant care runs to a median of 14,106 dollars a year across the United States, so 27,000 dollars a child is what New York prices look like. [29]

12. 13

    Who a free entitlement actually reaches

    Bruce Fuller, a sociologist at the University of California, Berkeley, argues in a Brookings commentary that New York City's plan has to do two things at once. [31] It must ease costs for middle-class families and narrow the early learning gap between rich and poor children. [31] He notes that some of the loudest voices for free childcare belong to relatively high-income young professionals, some of whom are leaving the city over costs. [31] Not all entitlements produce fair results, he writes. [31]

    Why it matters — Free for everyone and most help to those with least are two different designs of the same policy. New York has promised the first and is being asked about the second.

13. 14

    400,000 US children wait for childcare help

    The Child Care and Development Fund is the main federal source of money helping low-income US families pay for childcare, and it reaches about 1.6 million children in a typical month. [28] The National Women's Law Center counted about 400,000 children on waiting lists in the second half of last year, up from 118,800 in early 2024. [28] Seventeen states have a waiting list or have stopped taking new applications. [28] Pandemic relief money that had propped up the sector has run out. [28]

    Why it matters — A waiting list is what a means-tested benefit produces when the money runs out before the eligible people do. The families at the back of it are the ones least able to pay while they wait.

14. 15

    Australia plans automatic refunds under 3,000 dollars

    Australia's Scam Protection Framework will require banks, phone companies and online platforms to run stronger anti-scam systems by 31 March next year. [32] Australia's federal government has proposed that they automatically reimburse verified scam losses below 3,000 Australian dollars, splitting the cost between whichever of them the scam passed through. [32] Australia logged 481,523 scam reports last year worth 2.18 billion Australian dollars, with a median loss of 400 dollars. [32] The UK already shares the cost between the sending and receiving bank, with a far higher ceiling. [32]

    Why it matters — Most scam complaints are small, and the argument over who pays can cost more than the money at stake. A threshold decides how many victims never have to make that argument at all.

15. 16

    UK investment scam losses up 40%

    UK banks reported almost 15,000 investment scams in 2025, in which someone is talked into moving money into a fake fund or asset. [33] UK Finance, the banks' trade body, put the losses at 221.5 million pounds, a rise of 40% on the year before. [33] The pitches now involve gold, wine, property, carbon credits and cryptocurrencies. [33] Ruth Ray of UK Finance said artificial intelligence lets criminals run the same approach at far greater scale. [33]

    Why it matters — In an investment scam the victim sends the money themselves, which is what turns a refund into an argument rather than a reversal. The rise came in a year when the tools got cheaper.

16. 17

    Card machines turned round on Rio's beaches

    Traders on beaches in Rio de Janeiro have been showing tourists the correct price on a card terminal, then turning the screen away and adding two zeros before the tap goes through. [34] One British visitor paid 1,500 pounds for a kebab, an Argentinian tourist was charged 3,000 pounds for a 3 pound corn on the cob, and another Briton paid 600 pounds for cheese. [34] A vendor was arrested over the kebab case in April. [34] Some traders push the reader at the card before the total has been checked. [34]

    Why it matters — A contactless tap takes under a second. The only check on the amount is whether the customer read a screen that the trader is holding.

17. 18

    UK savings protection rises to 120,000 pounds

    If a UK bank, building society or credit union fails, the Financial Services Compensation Scheme pays depositors back up to a limit. [35] That limit has been 85,000 pounds since January 2017 and rises to 120,000 pounds in December. [35][36] The Prudential Regulation Authority, the Bank of England arm that supervises banks, had proposed 110,000 and raised the figure after consultation and fresh inflation data. [35][38] It calculates that 85,000 pounds in January 2017 was worth 116,770 by September 2025, which rounds to 120,000. [38]

    Why it matters — The limit applies per person and per authorised firm, so two people with a joint account are covered for twice as much, while brands sharing one banking licence share one limit. [35] The rise is inflation catching up with a number set nine years ago.

18. 19

    A house sale gets 1.4m pounds of cover

    UK deposit protection has a second, higher layer for money that sits in an account briefly after a life event: a house sale, an inheritance, a redundancy payment or an insurance payout. [37] These temporary high balances are covered separately, and the cap rises from 1 million to 1.4 million pounds alongside the main change. [35][37] The cover runs for six months from the day the money arrives or becomes legally transferable, which for an inheritance is usually the grant of probate. [37] Each life event is counted on its own. [37]

    Why it matters — The everyday limit assumes nobody keeps a fortune in one account. A house sale breaks that assumption for a few weeks, and this is the layer that covers those weeks.

19. 20

    Splitting a pension in a divorce needs its own order

    In the United States a retirement plan will only pay part of someone's pension to a former spouse, a child or another dependent if a court issues a qualified domestic relations order. [39] The order has to name the plan, the people and the amounts, and it cannot award any benefit the plan does not already offer. [39] A former spouse who receives the money reports it as though they were the plan member themselves. [39] Money paid to a child under such an order is taxed to the plan member instead. [39]

    Why it matters — A divorce settlement saying a pension is shared does not by itself move any money. The plan follows the court order, and who pays the tax depends on who is named in it.

20. 21

    The spouse who did not know about the error

    Two people who file a joint US tax return are each liable for the whole bill, including tax the other one understated. [40] Innocent spouse relief can lift that liability where the error came from the other person's income and the applicant did not know about it. [40] It is requested on Form 8857 within two years of the first notice from the tax office, which then asks the other spouse whether they want to take part. [40] A decision can take six months or more. [40]

    Why it matters — A joint return turns two incomes into one debt, and that debt does not split when the marriage does. The relief exists because the person who signed may not have seen what they were signing.

21. 22

    Ten days to investigate a charge you did not make

    A US bank or credit union generally has ten business days to investigate a transaction the account holder says they did not make or authorise. [41] It must put a confirmed error right within one business day of finding it, and report its findings within three. [41] Debit card payments, ATM withdrawals and other electronic transfers carry extra protection under federal law. [41] How much of the loss the account holder carries depends on how quickly a lost or stolen card is reported, with the smallest exposure inside two business days. [41]

    Why it matters — The protection is a clock rather than a guarantee. The bank's duty starts on the day it is told, so the date of the phone call sets the size of the loss.

22. 23

    The form that quotes a US mortgage before signing

    A US lender must give anyone who applies for a mortgage a Loan Estimate, a standard form showing the interest rate, the monthly payment, the closing costs and the total paid over the life of the loan. [42] The layout is fixed, so the same figure sits in the same place on every lender's version and two offers can be read side by side. [42] The US consumer regulator publishes a sample form and a walk-through of each section. [42]

    Why it matters — A fixed layout is what makes two prices comparable. British car buyers between 2007 and 2024 were quoted a deposit and a monthly payment, and were not told about the commission sitting behind their rate. [4][6]